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Privacy Policy

Privacy Policy

Privacy Policy

Privacy Policy

Privacy & Handling Your Data

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully. We collect information about you for 2 reasons: firstly, to process your orders and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

What Information We Store

The type of information we will collect about you and your customer includes:

Your name
Address
Phone number
Email address

All the payments are processed by Paypal, so we will not have access to your bank details.

We will never collect sensitive information about you without your explicit consent.

Your or your customers data will never be shared with 3rd party companies or sold.

How We Store Data

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy .

If you have any questions/comments about privacy, you should email us.

Your orders and customer information is stored for 1 year, after 1 year, the orders are archived and the customer address is removed. This means you still have access to the order and information. just not the customers sensitive data.

If you wish to have you and your customers data removed at any time, please open a support ticket requesting this action.

Cookies

The cookies we use are crucial for website functionality, we do not collect or store any sensitive information without consent.
  • osCsid - Use to keep you logged into your account
  • WHMCSFD - Used to keep you logged into your marketplace account
  • LiveHelpSession - Used to store chat session history
  • _ga / _gat / _gid - Google Analytics session information